Job Description

About this role:

Reporting to the Senior Manager, Organizational Development and Training, the Learning and Development Specialist. Performs duties of planning, developing, coordinating, delivering, and implementing learning and development training programs, which includes instructor-led and e-learning solutions. This role requires a passion for helping people learn and grow. The ideal candidate will possess dynamic interpersonal skills and should be able to connect and communicate with all levels of the organization.

POSITION ACCOUNTABILITIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Assesses training and development needs through surveys, interviews, focus groups, outside research, and communication with managers, outside agencies, employees, and other Authority stakeholders.
• Designs and delivers programs and interventions to increase effectiveness of the organization, teams, and individuals.
• Designs and implements unique leadership and skills-based training programs to maximize participant engagement and retention of knowledge, skills, abilities, and perspectives.
• Assesses training and development program effectiveness and revises programs accordingly.
• Designs unique training programs, curriculum, and related materials. Content creation will be for a blended learning environment that includes both online and in-classroom learning opportunities.
• Conducts research internally and externally to ensure content is relevant, accurate, and meaningful.
• Evaluates training materials prepared by leaders or stakeholders and provides recommendations to enhance the training materials.
• Evaluates training and development program content and recommends modifications leveraging professional judgement, surveys,
• Coordinates and acts as liaison with higher learning centers, training institutes and individuals to develop training and development programs and courses and ensure expertise in a variety of specialized areas.
• Acts as system administrator for the Performance Management Program and Learning Management System : responsible for system requirements, templates, testing, content loading, reporting, and associated business process initiation, monitoring, and closure.
• Performs other related duties as required.

JOB SPECIFIC COMPETENCIES

• Considerable knowledge of applicable statutory training standards, policies, procedures, and the use of course authoring software, including, Articulate.
• Considerable knowledge of adult instructional course design, research, and practice.
• Considerable knowledge of classroom presentation methods and techniques.
• Considerable knowledge of applicable subject matter current trends and developments.
• Considerable knowledge of Organizational Development tools and techniques.
• Skill in the application of managerial and supervisory techniques.
• Skill in designing training programs to achieve objectives.
• Skill in presenting Leadership Development and skill-based training courses to adult classes.
• Skill in facilitating Organizational Development team effectiveness or other prescribed interventions.
• Skill in designing and developing blended learning programs and courseware to include online and in-classroom learning.
• Ability to organize and coordinate training activities with other organizations and individuals
• Ability to assess staff training needs, and design appropriate training programs.
• Ability to measure training effectiveness, compile results and take appropriate action.
• Ability to communicate both orally and in writing.
• Ability to maintain records and prepare reports.
• Ability to collect, organize and evaluate data and to develop logical conclusions.
• Ability to work effectively with others.
• Ability to provide innovative and creative solutions to enhance the OD&T’s value to the Authority.

MINIMUM QUALIFICATIONS

Graduation from an accredited four-year degree granting college or university; and two years’ experience in adult teaching or coordinating adult training programs including video creation

OR

Any equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

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